Call our Customer Support Help line
Monday-Friday 09:00-19:00 // Saturday 10:00-15:00
It's Monday 20:47 — 1 Our customer support department is closed and its only available via email
Have you got any questions?
To add a bank account to your eWallet follows these steps:
1. Log in to your eWallet
2. Select the option “manage IBAN”
3. Click “Add IBAN”
4. Fill out your bank account information.
• By using the eMoneysafe voucher.
• Electronic funds transfer (SEPA TRANSFER)
• Wallet to wallet transfer
• Online funding via visa &MasterCard
Great products with great services to back them up.
Each eMoneySafe Member is our priority.
The great thing about owning a eMoneySafe product is everything you can use it for. That’s just what we’re here to help you do maximise your customer experience.
Get in touch with us
Before contacting us please scroll through the FAQs where you will find all the answers to your queries.
It's Monday 20:47 — 1
Our customer support department is closed and its only available via email
|Monday||9:30 — 19:00|
|Tuesday||9:30 — 19:00|
|Wednesday||9:30 — 19:00|
|Thursday||9:30 — 19:00|
|Friday||9:30 — 19:00|
|Saturday||10:00 — 15:00|