Support

Have you got any questions?

1How eMoneysafe works?
The eMoneysafe wallet is an online account where you can store your funds for any future online transaction. With the help of your eMoneysafe wallet account you can make payments and online purchases. Funds can be loaded and transferred instantly.
2How can I get an ewallet account?
Select the option “register” and set up your ewallet account for FREE, it takes just a few minutes.
3How can I withdraw funds from my E-wallet account?
At this time funds can be withdrawn from your eWallet account to your verified bank account. You’ll be able to use your bank account to pay out your eWallet funds once your account has been validated.

To add a bank account to your eWallet follows these steps:

1. Log in to your eWallet
2. Select the option “manage IBAN”
3. Click “Add IBAN”
4. Fill out your bank account information.
4How do I add money to my ewallet account?
You can load funds to your ewallet account:

• By using the eMoneysafe voucher.
• Electronic funds transfer (SEPA TRANSFER)
• Wallet to wallet transfer
• Online funding via visa &MasterCard

Great products with great services to back them up.

Each eMoneySafe Member is our priority.

The great thing about owning a eMoneySafe product is everything you can use it for. That’s just what we’re here to help you do maximise your customer experience.

 

Get in touch with us



Before contacting us please scroll through the FAQs where you will find all the answers to your queries.

Support

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eMoneySafe Support

We are here to help you out, please do contact us for any question you have

Send us e-mail

Call us: +357 24000048 or +44 2033181030

It's Wednesday 13:491
Our customer support department is available

Monday9:30 — 19:00
Tuesday9:30 — 19:00
Wednesday9:30 — 19:00
Thursday9:30 — 19:00
Friday9:30 — 19:00
Saturday10:00 — 15:00
SundayClosed

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