Card




How it works


The eMoneySafe card is an instant reloadable debit Mastercard® card.
It pretty much works like any other Mastercard card but it also protects you as you cannot spend more money than what you have available on your card.

Get your new card and activate it instantly and easy online via your wallet. You are then ready to use your new eMoneySafe debit Mastercard.




Accepted Everywhere


The eMoneySafe card is a debit Mastercard card.


You can use the eMoneySafe card at any retail store, over the internet and at ATMs worldwide wherever Mastercard cards are accepted.




Safe Transactions


Shopping with your eMoneySafe Mastercard is safe and secure.

Our debit card load function is one of the safest ways to shop online. You cannot spend more than the funds you have loaded and have available on your card. This way you are in control, you can avoid overspending and at the same time you are able to check your purchases just by logging into your wallet.

Online statement

FREE

  • Online access to recent transactions

POS, Online transactions

FREE

  • Transactions wherever you need

ATM withdraws Eurozone.

2.50

  • ATM charges may also apply

APPS

FREE

  • Applications for iOS and android devices

ATM balance inquire

0.50

  • Check your balance at an ATM

ATM PIN CHANGE

0.50

  • Change your PIN at an ATM

Annual Fee

10

  • Annual card fee


For detailed information on all charges and fees visit "Terms and Conditions" here

1What are the conditions to get an eMoneySafe card?
You must have a verified and upgraded wallet account to be able to order an eMoneySafe card.
2What is the cost of the card?
The card purchase fee is €10. Your eMoneySafe wallet will be used to cover the purchase and shipping fee in the EU.

1How do I activate my card?
Step 1:
Choose the “Activate” tab and follow the instructions.

Step 2:
You will receive a verification code on the mobile that you registered with us, that you need to key in on the webpage to verify your mobile number.

Step 3:
Once your mobile phone is verified you will receive your PIN via SMS for ATM and POS use.
Your card is now activated”.
2Can I activate the card before I receive it?
No, you must receive your card via post in order to proceed to the activation.

1Where can I use my eMoneySafe debit Mastercard?
You can use the eMoneySafe Mastercard at millions of locations which display the Mastercard Acceptance Mark
2Can I use the card for online shopping and mail orders/phone?
Yes, you can as long as Mastercard cards are accepted.
3How can I load funds on my card?
You can load funds on your card via your wallet account.

1Can I use my card to withdraw funds from ATMs?
Yes, you can use your card to withdraw funds from an ATM up to your card limits.

2Which option I choose in the menu of the ATM to make a withdrawal?
Choose the option is presented on the screen
savings account

1How can I block my card in case it is lost or stolen?
You can block your card in case it is lost or stolen via the following ways:
• Login into your wallet account and choose the option “Block Card” in order to block your card.
• Contact the customer support line to inform us about the situation.
2How do I get a replacement card in case of loss or theft?
In case of loss or theft of your card should contact our customer service to guide you for the necessary actions.

1What is the CVV or CVC?
The CVC number is the 3 digit code at the back of your card.
It is often required when you make purchases online or over the phone.
2How will I receive my PIN?
You will receive your PIN code via SMS on the mobile that you have registered and verified with us.
3I forgot my PIN ... what now?
If you forgot your card PIN, log into your online account to resend your PIN on the mobile you registered and verified with us.

Your question is not included in the list?


If your questions are not answered in the above categories or need further clarifications you can always contact the customer service department
or email us support@emoneysafe.com

Order your eMoneySafe Mastercard

ORDER NOW
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to license by Mastercard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051)
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